Title/Role: Compliance Officer

Worksite Address: 8550 NW 33rd St., Suite 401, Doral, FL 33122, 2601 Blair Stone Road, Tallahassee, FL 32399

Duration:3 Months

Engagement Type: Contract

Job Short Description: FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT IS APPROXIMATELY 11 WEEKS IN LENGTH

Job Complete Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $37

WORK ENVIRONMENT: Professional office, business casual

WORK LOCATIONS: Candidate can select one of the following work locations:

• 8550 NW 33rd St., Suite 401, Doral, FL 33122
• 2601 Blair Stone Road, Tallahassee, FL 32399

CANDIDATE RESPONSIBILITIES:

· Contact constituents/complainants to discuss the details of the complaints that are filed.

· Read state statute and compare with complaints to analyze the issue.

· Communicating with the public, so good customer service skills are a MUST.

· Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.

· Provide any resources or referrals, as appropriate.

· Send a written correspondence to the complainant once approved by the supervisor.

· Close the case out by adding the appropriate codes/activities/statues in Versa.

· Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

· Communicate verbally and in writing appropriately

· Read and interrupt Florida statutes

· Previous experience working with the public in a professional work environment

· Exceptional organizational skills

· Commit to the project time line

Skills Required:

· Ability to speak and understand English

· High school diploma

· Excellent written and oral communication with the public

· Ability to read and interrupt Florida State Statues

· Experience working with the public in a professional work environment

· Experience working with the public and analyzing complaints

Skills Highly Desired:

· Experience using Versa

· Experience using OnBase system

· Bachelors Degree