Position : Customer Advocacy Clinical Specialist

Location : Covington, GA

Duration : 12 Months Contract

Total Hours/week :40.00

1st Shift

Description:

• Customer Advocacy-Clinical is responsible for managing the clinical related customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions. Typically is a college / university graduate or has equivalent experience. Has basic knowledge of theories, practices and procedures in a job family or skill. Applies knowledge and skills to complete own work. Depends on others for instruction, guidance and direction. Develops competence in own area by performing routine work.
• Main responsibility is reviewing files and closing complaints. Role is strictly computer based.

Must have:

• Excellent attention to detail
• Computer proficiency is a must
• Excel and Microsoft Word proficiency
• Data entry skills
• College degree is strongly preferred for advancement (accounting, sciences, engineering)
• Attention to detail is more important than entry speed.