Job Openings >> Admin Staff / Administrative Assistant Urgent Need
Admin Staff / Administrative Assistant Urgent Need
Summary
Title:Admin Staff / Administrative Assistant Urgent Need
ID:815373
Department:Development
Description
Title/Role: IN-IDOC-SVOR- Admin Staff / Administrative Assistant
Worksite Address: Indianapolis, IN
Pay Rate: $23.17 / hr
Job Short Description:
Data Collection Admin Staff: The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration.
Job Complete Description:
Administrative Assistant (Part-Time, 22.5 Hours per Week)
Indiana Sex and Violent Offender Registry
The Indiana Sex and Violent Offender Registry is seeking a dependable, detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.
Primary Responsibilities
  • Answer incoming telephone calls, provide general information, and route callers to the appropriate staff member.
  • Document calls and inquiries in a tracking system to maintain accurate records.
  • Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.
  • Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.
  • Maintain and update agency contact lists and other administrative records.
  • Generate reports and compile statistical information using agency data systems.
  • Monitor and respond to a shared email inbox, ensuring inquiries are addressed or routed appropriately.
  • Schedule meetings and coordinate calendars for registry staff.
  • Track deadlines for administrative appeals and other time-sensitive correspondence.
  • Assist with public records requests by gathering, organizing, and preparing responsive documents.
  • Perform quality assurance reviews of tracking-system entries to ensure completeness and accuracy.
  • Scan, index, and electronically file records and correspondence.
  • Assist with data-cleanup projects and verification of registry-related information.
  • Coordinate certified mailings and maintain mailing logs.
  • Update website content or prepare information for publication, as assigned.
  • Maintain electronic and paper filing systems in accordance with records retention requirements.
  • Prepare correspondence, forms, and other administrative documents.
  • Provide customer service support to stakeholders, offenders, law enforcement agencies, courts, attorneys, and members of the public.
Preferred Qualifications
  • Strong organizational, communication, and customer service skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to accurately enter and manage data in multiple systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Experience with administrative support, records management, or customer service.
  • Ability to prioritize multiple tasks and work independently.

Skills Required:
  • Prior experience as an administrative assistant, pref. in a lead role – 2 years
  • Prior experience with records management – 2 years
  • Prior experience working with case, ticket or tracking systems  - 2 years
  • Prior experience handling confidential or sensitive material – 2 years
  • Strong Microsoft office skills to include Word, Excel, Calendar, Outlook – 2 years

Skills Highly Desired:
  • Prior experience working in a role processing public records – 1 years
  • Prior experience as a legal administrative assistant. – 2 years
  • Prior call center experience.
  • Bachelor's Degree

Skills Nice to Have:
  • Familiar w/ criminal justice documentation and court orders
  • Research experience


 
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