Job Openings >> Complaints Handling Investigator
Complaints Handling Investigator
Summary
Title: Complaints Handling Investigator
ID:4096709
Department:Development
Description

Position : Complaints Handling Investigator

Location : Salt Lake City, UT

Duration : 3+ Months

Total Hours/week : 40.00

1st Shift

Client: Medical Devices Company

Job Category: Sales Support

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

 

Job Description:

  • This position will transcribe data to files in a complaint handling system, including but not limited to opening new files, linking files together, entering approved investigation data, and transferring complaint data into regulatory reports for submission.
  • The position may also transfer complaint details from one database to other databases. Run queries of upcoming regulatory reports that will need to be submitted to regulatory agencies.

 

Minimum Qualifications:

  • Two to four (2-4) years’ experience in a related area or equivalency.
  • Demonstrated human relations and communication skills.
  • Experience in Word Processing, spreadsheets, presentation, and other software programs along with good letter composition skills.

 

Must have:

  • Ability to learn new databases with guided training.
  • Proficient in Microsoft suite and general computer skills.
  • Grammar, writing and editing skills and proofreading competency.
  • Excellent organizational and functional skills
  • Strong interpersonal communication skills.
  • Ability to maintain confidentiality about information received in the course of duties in compliance with HIPPA regulations.
  • Ability to work independently, prioritize tasks, and excellent attention to detail.
  • Ability to handle a large volume of work in an organized manner.
  • Functions well under pressure.

 

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