Customer Care Specialist (Strong Call Center CSR Experience Required)
Summary
| Title: | Customer Care Specialist (Strong Call Center CSR Experience Required) |
|---|---|
| ID: | 4096690 |
| Department: | Client Services |
Description
Position : Customer Care Specialist (Strong Call Center CSR Experience Required)
Location : San Antonio, TX
Duration : 12 Months
Total Hours/week : 40.00
1st shift
Client: Medical Device Company
Job Category: Customer Service
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens, GC Holders Only)
TRAINING SCHEDULE will be 7:30am - 4:30pm for 5 weeks.
Workdays/hours: Work hours are between 7am - 6pm. 8-hour work schedule.
**Extensive Call Center CSR Experience Required**
Job Description:
- A Customer Care Specialist is responsible for assisting customers with, placing new orders, providing status of existing orders, answering questions concerning availability of BD products.
Duties will include:
- Communicating with customers over the phone or via email.
- Providing detailed order information.
- Reviewing customer orders and/or account information while resolving issues.
Qualifications:
- HS Diploma or GED required
- Basic computer navigation skills required.
- Working knowledge of MS Excel, Word, Outlook required.
- Customer Service experience required
- Call Center experience required
