Position : Field Inventory Returns Coordinator

Location : Tempe, AZ

Duration : 6 Months

Total Hours/week : 40.00

1^st Shift

Client: Medical Device Company

Job Category: Admin/Clerical

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work 8 hours shift from 7am-4pm or 8am-5pm.

Job Description:

Job Description Summary:

• The main focus of the Field Inventory Returns Coordinator is the primary individual responsible for managing, tracking, receiving, and processing non-revenue-based returns from the field.
• The FIRC will also track and manage scrap rates and provide basic analytics about those returns.
• The Field Inventory Returns Coordinator will report to the Sr. Field Inventory Group Lead.

Essential Job Functions:

• Review Field Inventory return requests for accuracy prior to issuing return numbers
• Issue a Field Inventory return number to requestor
• Research discrepancies with field inventory requests and recommend solutions
• Confirm all returns received at the GDC are correct once completed
• Assist in functions pertaining to Scrap Reduction Program including receiving and processing returns from the field, and reporting on those transactions
• Maintain and manage field inventory returns database
• Processing of Stock Transfers
• Generate weekly and monthly field inventory return reports for management team
• Identify trends in return patterns
• Interface with sales force who is responsible for field inventory
• Work cross functionally with other departments to assist in meeting division’s field inventory goals, including Customer Service and Contracts.
• Assist the sales team with product movement.

Customer and Key Contacts:

• The Field Inventory Returns Coordinator will work directly with Territory Managers, Procedural Specialists, and Associate Sales Representatives regularly.
• The Field Inventory Returns Coordinator will also work with the coordinators and analysts on the Field Inventory team

Basic Skills/Competencies Required:

• Basic knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
• Ability to analyze and interpret data.
• Excellent communication skills, both written and oral.
• Must be detail oriented with good organizational skills.

Education Required:

• High School Diploma or GED Equivalent required.

Experience Required:

• 1+ years of business operations or customer service experience preferred.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands to manipulate, handle or feel objects, tools, and office equipment.
• The employee frequently is required to talk and hear.
• The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.