Credit/Collection Specialist - Must be able to write and speak in French (Entry Level)
Summary
| Title: | Credit/Collection Specialist - Must be able to write and speak in French (Entry Level) |
|---|---|
| ID: | 71546242 |
| Department: | Finance |
Description
Position : Credit/Collection Specialist
Location : San Antonio, TX
Duration : 12 Months
Total Hours/week : 40
1st Shift
Client : Medical Devices Company
Job Category : Finance/Accounting
Level of Experience : Entry Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
Work days/hours: M - F, 7-4pm, or 8-5pm CST
***Must be able to write and speak in French***
Job Description:
- In this role, the Collection Specialist is responsible for ensuring the prompt payment of the accounts receivable to maximize cash flow for client.
- Responsible for building and maintaining customer relationships, monitoring the assigned AR portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues.
Primary Duties/Responsibilities:
- Proactively monitor and reconcile customer accounts
- Identify, and facilitate the resolution of, disputed receivables.
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Maintain accurate and up to date customer account documentation
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify, and communicate process improvement opportunities to Manager as appropriate
Qualifications
Required:
- 2+ years in commercial collections
- Fluent in French (written and verbal)
- Strong analytical/problem solving skills
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Knowledge of collection techniques (i.e. skip tracing)
- Strong Microsoft Excel skills
- High School Degree or equivalent
- Must have the ability to work independently and in a team environment, multitask, and adapt to a changing environment.
Preferred:
- Direct experience with SAP
- Strong knowledge of Microsoft Office
- Experience working in Global Business Services
- Bachelor’s degree in finance / accounting / economics
