Job Openings >> Customer Advocacy Clinical Specialist
Customer Advocacy Clinical Specialist
Summary
Title:Customer Advocacy Clinical Specialist
ID:157780
Department:Client Services
Description

Position       : Customer Advocacy Clinical

Location : Covington, GA

Duration : 12 Months Contract

Start Time : 8:00 AM

End Time : 4:30 PM

Total Hours/week :40.00

 

Description:

  • Customer Advocacy-Clinical is responsible for managing the clinical related customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions.
  • Typically is a college / university graduate or has equivalent experience.
  • Has basic knowledge of theories, practices and procedures in a job family or skill.
  • Applies knowledge and skills to complete own work.
  • Depends on others for instruction, guidance and direction.
  • Develops competence in own area by performing routine work.
  • Main responsibility is reviewing files and closing complaints. Role is strictly computer based.

 

Must have:

  • College degree is strongly preferred for advancement (accounting, sciences, engineering)
  • Excellent attention to detail
  • Computer proficiency is a must
  • Excel and Microsoft Word proficiency
  • Data entry skills
Attention to detail is more important than entry speed
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