Position       : Customer Advocacy Clinical

Location : Covington, GA

Duration : 12 Months Contract

Start Time : 8:00 AM

End Time : 4:30 PM

Total Hours/week :40.00

Description:

• Customer Advocacy-Clinical is responsible for managing the clinical related customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions.
• Typically is a college / university graduate or has equivalent experience.
• Has basic knowledge of theories, practices and procedures in a job family or skill.
• Applies knowledge and skills to complete own work.
• Depends on others for instruction, guidance and direction.
• Develops competence in own area by performing routine work.

• Main responsibility is reviewing files and closing complaints. Role is strictly computer based.

Must have:

• College degree is strongly preferred for advancement (accounting, sciences, engineering)
• Excellent attention to detail
• Computer proficiency is a must
• Excel and Microsoft Word proficiency
• Data entry skills