Position                            : IT Technical Marketing - Remote

Location                           : San Diego, CA

Duration                          : 5 Months

Total Hours/week            : 40

1st Shift

Client                               : Medical Devices Company

Level of Experience        : Mid-Level

Employment Type           : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

• The Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence.
• This role supports the IT needs of the US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms.
• Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed.
• The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams.

Responsibilities:

• Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
• Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
• Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
• Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
• Maintain training to remain current with knowledge depth on new versions and product releases.
• Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
• Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases
• Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
• Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases
• Other responsibilities as assigned.

Qualifications:

• Cloud experience or certification

• Bachelor’s degree preferably in a technical field, or equivalent experience
• Technical IT training
• Knowledge of BD MMS products preferred
• Project management experience
• Demonstrated ability to multitask and balance competing priorities to meet deadlines
• Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response
• Driven by desire to assist and support
• Strong customer centric perspective
• Strong fit with client values