Position : Contract Administrator – Entry Level

Location : Tempe, AZ

Duration : 12 Months

Total Hours/week : 40.00

1^st Shift

Client: Medical Device Company

Job Category: Sales Support

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work hours: 7am-4pm

• 3 Must haves on the resume: Microsoft Office, attention to detail, self-motivated.

• Education requirements? High school diploma or equivalent required. 1 year of contracting experience preferred

Job Description:

• The US Region at client aims to be the preferred partner that delivers differentiated value and addresses our customers’ needs in an evolving, dynamic healthcare market.
• The mission of the Commercial & Customer Operations (CCO) Center of Excellence (CoE) is to serve as a trusted strategic partner that enables the US Region and business units to drive profitable commercial growth by delivering differentiated value, enabling capabilities, and simplified processes that exceed the needs of our stakeholders and improve customer experience.
• CCO aims to empower and develop our associates while strengthening our inclusive & diverse culture to win as ‘One client.
• The CCO organization operates across the entire US Region, partnering with the business units to provide and develop enabling capabilities in the areas of commercial contracting, sales enablement and operations, customer care operations, business & pricing analytics, master data management, commercial enablement, operational excellence, and other functions. We aim to strengthen our foundational capabilities and deliver customer value through simplification and improvement initiatives, develop, and prepare our associates, build an inclusive culture, drive digital transformation, and expand our strategic capabilities while remaining agile to the evolving needs of our customers.
• We currently have an open position of Contract Administrator.

Accountabilities in this role

• Responsible for (a) the loading and development of financially viable agreements in support of divisional sales and profit goals; (b) facilitating evaluations of equipment and consumables (c) administration of group contract membership; (d) pricing dispute resolution related to local contracts; (e) maintaining the contracts files and the associated systems.
• Coordinate with the Sales Force (including TMs, DMs and RMs), National Accounts, Commercial Integrators, and Strategic Customer Vice Presidents, on the effective implementation of complex, critical contracting membership activities which manage business opportunities appropriately.
• Support the Sales Force with field transactions such as pricing inquiries, quotations, evaluations, trade-ins, pricing discrepancies, local and IDN transitions, and other various ad-hoc requests.

Essential Responsibilities:

• Organize and respond to Price Loading Requests from local Sales representatives to ensure appropriate accessibility to contracts based on business strategy and contractual obligations
• Respond to and create Quote and Evaluation documents to support the local sales teams to facilitate a quote-to-purchase model
• Maintain group membership in pricing system to ensure customers are billed correctly
• Submit price requests to Management based on Price Approval Matrices, which includes pulling sales data, calculating gross profit, and reviewing justification provided by the field for appropriateness.
• Accurately create and maintain individual/group pricing contracts in pricing system, to ensure customers are billed correctly.
• Organize and maintain electronic copies of files and tracking approvals.
• Issue, process and follow-up on contract renewals and expirations with input from Management and Sales Leadership.
• Consolidate department data, number of contracts, field transactions and sales value of specific groups.
• Assist with researching price discrepancies and issuance of invoice credits.
• Responsible for maintaining utilizing Desktop Procedures (DTP's) and Standard Operating Procedures (SOP's) to support field requests
• Ad hoc projects, as needed.

Qualifications

• BS in Business or equivalent business experience preferred.
• 2 years contracts experience.
• 1-year finance and/or customer service experience preferred.
• Knowledge of i5 and Salesforce.com software preferred.
• Ability to multi-task, be detailed oriented and analytical.
• Must be a decision maker, effective communicator, and a self-motivated team player.
• Must have the ability to work professionally in person, remotely, via email, and over the phone.