Technician I, Product Support/Repair
Summary
Title: | Technician I, Product Support/Repair |
---|---|
ID: | 21794 |
Department: | Administrative |
Description
Position : Technician I, Product Support/Repair
Location : San Diego, CA
Duration : 12 months contract
Total Hours/week : 40.00
2nd shift
Description:
- must have electronics certification or BA/AA in electronics - will need to provide copy of diploma for CFN to retain on site
- Military certification in electronics OK.
- Product Support/Repair-Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products. Demonstrates basic knowledge of systems and products. Identifies basic system and product issues. Identifies need for escalation. Is entry level with limited experience.
- Develops skills in basic tasks, techniques and procedures within one skill area / process / method. Maintains appropriate licenses / training / certifications, as needed. Applies basic knowledge and skills to complete routine tasks consisting of prescribed steps.
- Has basic skills training in an analytical / scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production). Works within clearly defined SOPs and / or scientific methods and adheres to quality guidelines. Works with a high degree of supervision.
- Responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.
- Demonstrates basic knowledge of systems and products. Identifies basic system and product issues. Identifies need for escalation.
- Requires a High School diploma, with an ASEE or AA desired, and 0-2 years of experience providing support in a biomedical discipline. Basic understanding of MAC and PC operating systems.
- Basic knowledge of networking. Basic knowledge of electronics. Flow cytometry experience desired.
- Working knowledge of data tracking systems such as SAP. Effective verbal and written communication skills.
- Effective listening skills. Ability to work as part of a team with moderate level of supervision. Must be open to traveling up to 15% of the time (domestic and/or international).
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