Position                         : Claims Order Specialist (Must have AR/AP, SAP &CSR Exp)

Location                       : San Antonio, TX

Duration                       : 12 Months contract

Total Hours/week        : 40.00

1^st shift

Description:

·         We are seeking a candidate to fill a position in Claims, Order Fulfillment. This position reports in to North America Supply Chain under the direction of the Claims Supervisor within the Order Fulfillment organization.

·         This position is responsible for providing post order support to resolve disputes submitted by our customer base.

·         This position works closely with the Claims Supervisor to ensure the department’s stated goals and quality standards are achieved through continuous improvement and efficiency gains opportunities.

·         This position works closely with client National Contracts, Pricing, Sales Support, GDC and Transportation departments.

·         This position is responsible for a multitude of tasks including, but not limited to the following: investigating and processing credits and debits associated with over, short and damages, pricing discrepancies, customer requested returns.

·         The duties of this position will adjust to the needs of the business as it grows and provide appropriate back-up support.

Qualifications & Skills:

·         HS Diploma or GED required

·         Looking for consistent job history

·         Customer service experience

·         Claims, AR/AP and SAP experience a plus