Position : Change Management & Strategic Communications Transformation Manager

Location : San Diego, CA

Duration : 12 Months

Total Hours/week : 40.00

1^st Shift

Client : Medical Devices Company

Job Category : Business Professional

Level of Experience : Senior Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

Role Overview

• The Change Management & Strategic Communications Transformation Manager is an individual contributor contract position that enables the Business Transformation and MMS Solution Deployment & Services (SDS) organization to deliver outcomes with speed and scale across the MMS US Region, leveraging change management and corporate communications best practices and methodologies.
• The SDS organization is responsible for providing best in class customer support and professional services in the medical device industry.
• This role should have a proven record of leading comprehensive change management and communications for large scale/complex, cross-functional, and confidential transformation initiatives.
• Reports to the Senior Manager of Operations Strategy, Business Transformation.

To be successful in this assignment, we are looking for an individual who is:

• Comfortable with ambiguity
• Able to quickly build rapport, credibility, and trust at all levels of an organization, inclusive of senior leaders
• A strong storyteller with excellent presentation capabilities, with a focus on communicating strategic opportunities, change plans, and holistic impact
• An excellent communicator with an eye for details
• Able to manage executive audiences, set expectations, and influence for results
• Able to quickly ramp up into new areas
• Highly organized with an ownership mentality

Key Responsibilities

Business Transformation & Change Strategy

• Create and maintain audience-based messaging and presentations for a large portfolio of transformation initiatives, translating key takeaways and connecting dots to formulate a compelling story for executive audiences
• Lead, shape and manage change management strategy planning and execution at both strategic and tactical levels
• Ability to shape and indirectly lead networks of change champions to execute change and communications plans
• Define metrics for success, revisit them regularly, and evaluate progress
• Establish rapport with internal and external stakeholders
• Quickly adapt and maintain focus in a rapidly changing environment, producing flexible plans to meet changing business needs
• Serve as an experienced change agent, influencing, building consensus, and fostering trust across teams to accelerate outcomes
• Partnering with associates across all levels to provide opportunities for two-way communication and feedback

Executive Storytelling & Corporate Communications

• Create and implement communication strategies that align with the organization’s goals and values, ensuring consistent messaging across various channels
• Create content (e.g., presentations, emails, talking points, FAQs, intranet pages, etc.) for internal audiences, ensuring the message is clear, accurate and engaging
• Possess an outcome-driven mindset, converting strategic change and communications plans into actions, driving projects to completion, and paying attention to details to deliver outcomes
• Excel as a communicator with strong presentation skills and compelling storytelling abilities, able to explain complex topics and convince all levels of stakeholders to take action
• Exhibit well-rounded interpersonal skills, working in a highly cross-functional environment, developing strong relationships, and influencing stakeholders
• Create and deliver stakeholder and executive-level initiative updates, reviews, and impact analyses presentations

Administrative/Other

• Timely completion of internal company documentation
• Timely completion of any Company or Department required training
• Mentor others on best practices
• Performs other duties as assigned

Education:

• Bachelor’s or Master’s degree required; MBA desirable.

Experience or Equivalent:

• 7+ years of relevant experience in delivering comprehensive change management strategy, planning and execution for complex cross-functional initiatives across an organization
• 7-10 years of experience in business transformations, enterprise change management, strategy, corporate communications, or management consulting roles
• Excellent Verbal, Written and Communication Skills
• Excellent stakeholder management skills
• Strong MS office skills, particularly in advanced PowerPoint
• Strong business acumen and organizational political intelligence
• Strong project/program management skills
• Ability to simplify complexity and anticipate problems
• Strong strategic thinking and problem analysis skills
• Experience in customer support and professional services functions is a plus
• Experience in web design and content production is a plus

Certifications:

• Change Management certifications highly desirable