Position                            : Customer Contract Admin

Location                           : San Diego, CA

Duration                          : 03 Months

Total Hours/week            : 40.00
pay rate-$20-25/hr

1st shift

Client                                : Medical Devices Company

Job Category                   : Operations

Level of Experience        : Entry - Level

Employment Type           : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

Responsibilities:

• Interacting and proactively communicating with MMS Dispensing Sales team daily to manage the creation of customer facing quotations.
• Ensuring that the Tier I Quoting requests queue volume meets or exceeds department service and turnaround standards.
• Communicating with sales via email, MS Teams, GMB, or warm hand-offs via the Tier I Quoting “hotline”.
• Maintaining up-to-date and current knowledge of product offerings, applicable policies and procedures, and purchase acquisition/marketing programs.
• Provide pre-deal support for all Dispensing contract requests.
• Support field team in contract-related items and supporting analysis.
• Drive implementation of contracting and pricing strategies through day-to-day execution, as well as advising on potential new offers to meet market needs.
• Aim to protect client interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally.
• Drive contracts review/approval workflow process, ensuring appropriate process is in place and enforced, liaising with Business, Sales, Contracts Tier II or Legal as needed.
• Facilitate requests to management to offer non-standard pricing and/or offering.
• Coordinate post-deal activities and ensure smooth handover with post-deal team counterparts for implementation, depending on contract design.
• Drive process improvement projects – is there a better way?
• Maintains high standards of professionalism and integrity.

Qualifications:

• High School Diploma OR Associates Degree with 5+ years business experience OR Bachelors Degree with 2+ years of business experience.
• Excellent technical skills.
• Proficient in Excel and (Microsoft Suite).
• Experience in SAP and SF.com a plus.
• Good communication & analytical skills.
• General understanding of commercial contract management, including contract strategy development, pricing, product technology, quoting,  and policy development.
• Positive attitude and strong work ethic.
• Demonstrates strong organizational skills and time management skills.
• Must be flexible and adaptable – able to switch gears and reprioritize.