Position : Analyst 2, Cust Contract Admin

Location : Sparks, MD

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Sales Support

Level of Experience: Mid-Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work days/hours: M - F 8am - 5pm

Hybrid: Office - 3 days/week, work at home 2 days/week

*GREAT OPPTY TO GO PERM*

Job Description:

What Commercial Operations contributes to client

• The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more “front office”, by exceeding customer (internal) needs and improving customer experience in the areas of contracting, sales operations, business analytics and operational excellence.
• This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and client Go-to-Market corporate and business unit strategies.
• The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent and know-how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.

Accountabilities in this role

• As a member of the Government Contracting Offer Development Team, this role is responsible for the development, strategy and implementation of government contractual agreements.

Specific Responsibilities:

• Candidate will work closely with all business units and be seen as a leader for new opportunities.
• They needs to demonstrate working knowledge of how customers' businesses relate to client overall product portfolio. Furthermore, candidate must possess the ability to develop and cultivate business relationships with internal and external customers.
• This role will have the following responsibilities at different stages of the contracting lifecycle:
• Contract Instrument Solicitation - Lead the beginning-to-end response process with responsibility for solicitation review, kickoff meetings with customers, contract analytics, package submission, ongoing monitoring of Agreement for KPI reporting, and appropriate document retention.
• Actively Monitor government and third-party outlets for new contract instrument solicitation opportunities
• Responsible for ongoing management of the Government contracting process from receipt of RFP to Award process, to storage and ongoing monitoring/maintenance of Agreements.
• Review solicitation and initiate PM activities, including conducting kickoff meeting(s) with business unit and SCVP, developing a solicitation project plan, leading tasks and due dates to customers, updating the RFP tracker, and communicating project status to management.
• Develop and regularly audit Commercial Sales Practices (CSP), including pricing analyses and “what if” scenarios to resolve financial impact of business proposals
• Conduct TAA compliance verification and research TAA waiver eligibility if needed
• Prepare final response package by working with customers, such as business unit, Legal, SCVP, etc.
• Ensure appropriate records retention in accordance with BD document retention policy once contract is awarded

Competitive Bid/RFP Proposal

• Lead the beginning-to-end Government contract response process with responsibility for RFP review, applicable FAR clauses, kickoff meeting and liaison(s) with key customers while developing submission proposal and ensuring appropriate document retention.
• Monitor government and third-party outlets for new Bid and RFP opportunities.
• Responsible for ongoing management of the Government RFP process from receipt of RFP to Award process, to storage and ongoing monitoring of Agreements, including CSP narratives.
• Research and review RFP and initiate PM activities, including conducting kickoff meeting with business unit and SCVP; developing a RFP project plan, leading tasks and due dates to customers and communicating project status to management.
• Lead the formal Q&A process by working with the Government Contracting Officers and Business Units in a timely manner
• Be a subject matter authority (SME) in FAR and be able to review and resolve applicable FAR’s to a bid/RFP; be able to assess the associated impact of applicable FAR’s to the business and advance to Legal and business unit when appropriate.
• Review modeling for bids/Requests/RFPs, including product, pricing, and impact analysis and advise customers on offer strategy.
• Prepare final response package by working with customers, such as business unit, Legal, SCVP, etc.
• Once contract is awarded, connect with customers and ensure appropriate document retention in accordance with BD document retention policy

Contract Setup

• After contract award, work with Government Contract Execution Analyst to ensure award contract information is correctly enter into client contract management system.
• Ensure correct government entity is included in the contract membership
• Verify product listing and pricing is properly loaded
• Confirm that distributor list is correctly loaded
• Documentation is properly maintained in accordance with client document retention policy

Contract Management

• Lead beginning-to-end process for standard and mass contract modifications. Be responsible for Contract Extension and Closeout as well as developing contracting strategy and analysis based on business needs.
• Standard Modifications (Product Add/Delete, Price Increase/Decrease, Customer Add/Delete, Administrative Changes)
• Work with business unit or other customer to complete Request for Modification package]
• Act as the liaison with government contact and address their inquiries
• Prepare and submit necessary supporting documents to Government Contracting Officer
• Work with contract operation analyst to ensure that contracting system is properly updated with mod information
• Update GSA Advantage, if applicable
• Ensure proper document retention

Mass Modifications

• Complete and submit the appropriate SP-30 form
• Ensure proper document retention

Contract Extensions

• Monitor and identify expiring contract for extension well ahead of expiry date
• Prepare extension package and address any inquiries from the Government Contracting Officer

Contract Closeout

• Work with business unit/Finance to ensure no outstanding orders/invoices for the contract
• Resolve appropriate proper closeout date and outstanding contract dollar amount
• Work with contract operation analyst to ensure contact is correctly closed out in the system

Contracting Strategy and Analysis

• Develop price impact tools for field launch of new contracts, including, but not limited to price change impact by customer, territory and regions.
• Review terms and conditions to ensure compliance of reporting objectives outlined in Government contracts.
• Be able to point out potential risks in any strategies and work internally on operational needs.

• Tracking Customer and Trade Agreement Reporting Process - Collaborate with Government Contract Analytics Analyst to validate tracking customer (TC) and trade agreement act (TAA) triggers by reviewing TC/TAA compliance reports and taking appropriate contract modification action when required.
• Timely review and sign-off on TC and TAA reports
• Validate Tracking Customer and Trade Agreement Act triggering event and take appropriate action (e.g. contract modifications)

Other responsibilities can include:

• Update and maintain client registration in Government websites (DUNS, SAM, etc.)
• Update and maintain client contract pricing in source systems and Government websites
• Special projects and ad-hoc reporting
• Support audit requirements.

• Candidate should be self-motivated, possess excellent research and organizational skills, and a strong ability to multi- task.
• Candidate should be able to work independently, set own priorities based on current PM workload, contract due dates, and customer demands.

Qualifications

• BA/BS required with 5 years of business experience, or without Bachelor degree, 10+ years extensive experience in the applicable area preferred
• Strong contracting strategy mindset – must be able to access situation, collect data and deliver well thought out recommendations
• Candidate must have validated leadership skills and ability to Project Manage multifaceted Government contracts from beginning to end
• Candidate must have validated ability to quickly establish credibility, trust, and support within all levels of organization
• Strong customer-centric skills, and able to adapt to customer needs while maintaining protection of client interests
• Strong communications and change management experience; must have the ability to develop, present and defend ideas and strategy to internal leaders and stakeholders

Key Competencies

• Business Acumen
• Partnership and customer focus
• Accountability
• Work across functions and teams (matrix environment)
• Delivering under pressure
• Strive for continuous improvement
• Analytical and Problem solving orientated